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FREQUENTLY ASKED QUESTIONS
WHAT IS OGALALA?
Ogalala is a system developed by IGM based on play and parenting insights wherein play products or educational toys are grouped together to develop the physical, intellectual, social, and emotional skills of a child from birth to 12 years old. Know more about us and our brands here: About Us
HOW DO I ORDER?
1. Choose an item and add to cart
2. Check your cart and proceed to checkout
3. Sign in to your existing account or create new
4. Choose a delivery address
5. Choose a delivery method: either via pick-up or thru Xend
6. Pay with Dragonpay
7. Check e-mail to complete your purchase
WHAT PAYMENT METHODS DO YOU ACCEPT?
Ogalala offers a number of payment methods via Dragonpay. Our payment methods are:
ARE YOUR PRICES IN PHILIPPINE PESO (PHP)?
Yes. All pricing is in Philippine Peso.
IS YOUR PRICING INCLUSIVE OF TAX?
Yes. All published amounts on the website are inclusive of Tax.
FOR APPAREL AND SHOES, HOW DO I KNOW WHAT SIZE TO PURCHASE?
Kindly refer to our general sizing charts here: Size Charts
HOW CAN I USE MY VOUCHER?
Upon check-out, enter the voucher code at the text field beside the total amount. Click OK.
WHAT ARE THE DELIVERY LEADTIMES AND COSTS?
Ogalala aims to deliver nationwide within the Philippines in partnership with Xend Business Solutions. For orders within Metro Manila, we deliver within 5 business days upon finalizing the full payment. For orders outside Metro Manila, we deliver within 5-10 business days with the exception of some remote areas. You may refer to our Delivery Conditions page here: Delivery
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