FREQUENTLY ASKED QUESTIONS

WHAT IS OGALALA?

Ogalala is a system developed by IGM based on play and parenting insights wherein play products or educational toys are grouped together to develop the physical, intellectual, social, and emotional skills of a child from birth to 12 years old. Know more about us and our brands here: About Us

HOW DO I ORDER?

1. Choose an item and add to cart

2. Check your cart and proceed to checkout

3. Sign in to your existing account or create new

4. Choose a delivery address

5. Choose a delivery method: either via pick-up or thru Xend

6. Pay with Dragonpay

7. Check e-mail to complete your purchase

WHAT PAYMENT METHODS DO YOU ACCEPT?

Ogalala offers a number of payment methods via Dragonpay. Our payment methods are:

Online Banking

  • BDO Internet Banking (Fund Transfer)
  • BDO Corp Internet Banking
  • BPI ExpressOnline/Mobile (Fund Transfer)
  • BPI ExpressOnline (Bills Payment)
  • Chinabank Online
  • Metrobankdirect
  • RCBC AccessOne
  • Unionbank EON
  • Unionbank Internet Banking
  • UCPB Connect
  • Credit Card via PayPal (choose PayPal during check out of items, instead of Dragonpay)

ATM Banking

  • Banco de Oro ATM
  • BDO Internet Banking (Bills Payment)
  • Banco de Oro Over-the-Counter
  • BPI Over-the-Counter Bills Payment
  • Chinabank Over-the-Counter/ATM
  • EastWest Bank Over-the-Counter
  • Landbank Over-the-Counter
  • Maybank Over-the-Counter/ATM/e-Banking
  • Metrobank Over-the-Counter
  • PNB Over-the-Counter/ATM/e-Banking
  • RCBC Over-the-Counter/ATM
  • RobinsonsBank Over-the-Counter/e-Banking
  • Sterling Bank Over-the-Counter/e-Banking
  • Security Bank OTC/ATM/Online
  • Unionbank ATM
  • Unionbank Over-the-Counter
  • UCPB Over-the-Counter/ATM

Other Over-the-Counter

  • Cebuana Lhuilier PeraPal
  • ECPay (Pawnshops, Payment Centers)
  • LBC
  • M. Lhuilier
  • Robinsons Dept Store
  • SM Dept/ Supermarket/Savemore Center

More Options

  • PayPal
  • Globe GCash

ARE YOUR PRICES IN PHILIPPINE PESO (PHP)?

Yes. All pricing is in Philippine Peso.

IS YOUR PRICING INCLUSIVE OF TAX?

Yes. All published amounts on the website are inclusive of Tax.

FOR APPAREL AND SHOES, HOW DO I KNOW WHAT SIZE TO PURCHASE?

Kindly refer to our general sizing charts here: Size Charts

HOW CAN I USE MY VOUCHER?

Upon check-out, enter the voucher code at the text field beside the total amount. Click OK.

WHAT ARE THE DELIVERY LEADTIMES AND COSTS?

Ogalala aims to deliver nationwide within the Philippines in partnership with Xend Business Solutions. For orders within Metro Manila, we deliver within 5 business days upon finalizing the full payment. For orders outside Metro Manila, we deliver within 5-10 business days with the exception of some remote areas. You may refer to our Delivery Conditions page here: Delivery


  • Paypal
  • Visa
  • Mastercard